PRIVACY POLICY

What personal data do we collect and process?
We only collect and process personal data about you in order to deliver you the world's best glitter.
We collect the following personal data:
  • Your name, address, email, telephone number and possibly company if you are shopping for your work or your own business.

We only receive the information you provide in connection with placing an order. You will only experience contact from us in the event that your address is not fully filled in on the order and when we send you your tracking so that you can follow your order's journey by post.

What customer data do we store?
We save e-mail correspondence that comes through our e-mail info@ecosparkles.dk - we store all customer e-mails for 2 months and then all previous correspondence is deleted.

You can always request to have the information deleted (read more under 'how do I delete my data').

How do we use personal data?
Personal information is used exclusively to be able to complete and ship your order.

How can I gain insight into the personal data you hold?
You can be informed at any time which personal data and customer data we have on you and your company. Simply send an email to info@ecosparkles.dk then we will get back to you within 24 hours on weekdays.

How do I get my data deleted?
If you want us to delete personal data and customer data, you can contact us at info@ecosparkles.dk - We will then ensure that it is deleted and notify you.
Should you, contrary to expectations, be dissatisfied with our processing of your personal data, we would very much like to hear from you and otherwise you have the opportunity to complain to the Data Protection Authority, Borgergade 28, 1300 København K, tel. 33193200, e-mail: dt@datatilsynet.dk . Read more at www.datatilsynet.dk

Shopify
We use a trading platform called Shopify as host for our website and webshop. Shopify is one of the world's largest platforms for individual business websites. Your information is stored under Shopify's data storage behind a secure firewall and complies with the GPDR policy.

Payment processor
We use Shopify Payments on this website. Read the above regarding Shopify's handling of your information.
Mobilepay is our second payment solution and is a separate payment app that handles your data information separately from our website.

Who is responsible for my personal data?
Managing director: Nanna Stofberg
EcoSparkles ApS
c/o Stofberg, Vestervang 149
6650 Brørup
CVR no. 38015036
Tel. +45 28773802

info@ecosparkles.dk